# OcuTrap R1 Hardware Warranty

## 1\. Warranty Coverage

OcuTrap, Inc. (“Company”) warrants that the "OcuTrap R1" hardware will be free from defects in materials and workmanship under normal use and conditions for **12 months** from the original purchase date by the end user (“Warranty Period”).

## 2\. Warranty Conditions

During the Warranty Period, the Company will, at its discretion, **repair or replace** any defective components or products covered by this warranty. Replacement parts or products may be **new or refurbished** and will be warranted for the remainder of the original Warranty Period or **90 days** from the date of repair or replacement, whichever is longer.

## 3\. Limitations and Exclusions

This warranty does **not** cover:

- **Improper Installation** – Damage caused by incorrect installation not in accordance with the Company's guidelines.
- **Misuse or Neglect** – Issues arising from misuse, neglect, improper maintenance, or failure to follow operating instructions.
- **Unauthorized Modifications** – Defects caused by modifications, adjustments, or repairs made by anyone other than OcuTrap, Inc.
- **Environmental Factors** – Damage from power failures, power surges, extreme weather, or other environmental conditions beyond the Company’s control.
- **Normal Wear and Tear** – Cosmetic damage or wear that does not affect product functionality.
- **Third-Party Components** – Damage caused by the use of unauthorized parts, accessories, or add-ons not approved by OcuTrap, Inc.

## 4\. Warranty Claims Process

To make a claim under this warranty:

- **Contact OcuTrap Support** at [support@ocutrap.com](mailto:support@ocutrap.com) and provide:
  - Proof of purchase.
  - A detailed description of the issue, including relevant photos.
- If required, ship the defective product to an **authorized repair facility** or return address, using a shipping label provided by OcuTrap, Inc.

## 5\. Liability Limitation

OcuTrap, Inc.’s liability is **limited** to the **repair or replacement** of the defective product or parts. The Company is **not** responsible for any **indirect, incidental, or consequential damages**, including but not limited to:

- Loss of profits or business.
- Business interruption.
- Damage to other property due to the use or inability to use the OcuTrap R1.

## 6\. Governing Law

This warranty is governed by the **laws of Texas**, without regard to conflict of law principles. Any disputes will be subject to the **exclusive jurisdiction** of Texas courts.

## 7\. Warranty Modifications

OcuTrap, Inc. reserves the right to modify this warranty **at any time**. Changes will apply **only to products purchased after the modification date** and will **not** be retroactive.

## 8\. Contact Information

For any questions or warranty concerns, contact:

**📧 [support@ocutrap.com](mailto:support@ocutrap.com)**

**OcuTrap, Inc.**

Updated: February 11, 2024

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#### Products

- [Brackets and Handle](/content/products/brackets-and-handle/index.html)

Brackets and Handle

$20.00

Regular price Sale price $20.00

- [Extra Battery](/content/products/battery-for-the-ocutrap/index.html)

Extra Battery

$45.00

Regular price Sale price $45.00

- [Extra Motor](/content/products/extra-motor/index.html)

Extra Motor

$75.00

Regular price Sale price $75.00

- [OcuTrap R1](/content/products/ocutrap-r1/index.html)

OcuTrap R1

$499.00

Regular price Sale price $499.00

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